Refund policy

At NobleAromas, we want you to shop with confidence and be happy with your purchase. If you're not satisfied with your order, you may request a return within 30 days of receiving it.

To start a return, contact us at support@noblearomas.com with your order number and reason for the return. Please contact us before sending any item back so we can provide return instructions.

Once your return is received and reviewed, we'll notify you of the status. If approved, your refund will be issued to your original payment method. Please allow additional processing time depending on your bank or payment provider.

If your order arrives damaged, leaking, defective, or incorrect, please contact us as soon as possible. Include your order number and photos of the item when possible, and we'll work with you to provide a replacement or refund.

Customers may be responsible for return shipping costs for standard returns. If your return is due to an error by NobleAromas or your product arrived damaged or defective, we'll work with you to resolve the issue at no additional cost.

For questions regarding returns or refunds, contact support@noblearomas.com.